Refund Policy

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Returns are not allowed after 7 days of the delivery date.
To be eligible for a return, your item must be in the same condition that you received it,
unworn, unused and in its original packaging.You'll also need the original purchase proof.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.

Return Process
To start a return, you can contact us at www.shumailaorganics.com Please note that returns will need to be asked the address.
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at www.shumailaorganics.com

Refund
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not.
If approved, you'll be automatically refunded with in 10 days on your original payment method.
Please this process will take time for your bank or credit card company to process and post the.
After 10 days if you don't got your payment you can contact support team www.shumailaorganics.com